At NEIGHBORHOOD (hereinafter referred to as “the Company”), we recognize the importance of personal information and believe that the protection of personal information is a fundamental principle of our business and a social responsibility. We have established the following privacy policy and are committed to the protection of personal information.

Definition of Personal Information
Personal information is information about a living individual that can identify the specific individual by name, date of birth, or other descriptions contained in the information, as well as information that can be easily cross-referenced with other information to identify the specific individual.

Acquisition of Personal Information
The Company will acquire personal information by lawful and fair means. The Company will not acquire personal information through deception or other improper means.

Use of Personal Information
The Company will use the acquired personal information within the scope of the following purposes of use. If the Company needs to use personal information beyond the scope of the following purposes, it will obtain the consent of the individual in advance for such use.

  • To provide and operate the Company’s services.
  • To respond to inquiries from customers.
  • To send emails with information about new features, updates, campaigns, etc., of the service that the customer is using, as well as information about other services provided by the Company.
  • For purposes incidental to the above purposes of use.

Management of Personal Information
The Company will endeavor to keep personal information accurate and up-to-date within the scope of the purposes of use. The Company will take necessary and appropriate security control measures to prevent leakage, loss, or damage of personal information and will safely manage personal information. The Company may outsource all or part of the handling of personal information to a third party within the scope necessary to achieve the purposes of use. In such cases, the Company will select a contractor that meets the standard of personal information protection and will provide necessary and appropriate supervision to the contractor to ensure the safe management of the entrusted personal information.

Provision of Personal Information to Third Parties
The Company will not provide personal information to any third party without the prior consent of the individual, except as required by law.

Disclosure, Correction, Suspension of Use, etc. of Personal Information
If the Company receives a request from an individual for disclosure, correction, suspension of use, etc., of their personal information, the Company will respond promptly in accordance with the law after confirming the identity of the individual.

Compliance with Laws and Regulations
The Company will comply with applicable Japanese laws, regulations, and other norms regarding the personal information it holds.

Continuous Improvement of the Privacy Policy
The Company will review and improve the contents of this privacy policy as appropriate to ensure its continuous enhancement.

Inquiries
For inquiries regarding this privacy policy, please contact us through the designated inquiry form on our website.